Clinical Trial Account Manager

Job Function

  • This is an opportunity to manage cutting edge patient support solutions on behalf of the biggest pharmaceutical companies in the world;
  • Supporting launch and implementation of patient support programs in the UK;
  • Co-coordinating colleagues in clinical, technical and financial functions;
  • Excellent customer service through articulate and accurate reporting of project impact;
  • Presenting and interpreting real world patient data.


  • 3-5 years working with or for the pharmaceutical industry and/or retail pharmacy market in an account management/project management role;
  • Familiarity with regulations around patient communications;
  • Identifying opportunities to cross-sell.

Job description

This is an Account Management position, reporting to the Global Account Director with high levels of responsibility and autonomy. Patient Connect is a venture capital backed rapidly growing company optimising patient care across Europe and America. We are looking for people passionate about the UK healthcare sector to help our clients derive maximum value from our unique network of pharmacists.

Desired Skills and Expertise

  • Experience of working with or in the UK pharmacy market or pharmaceutical industry;
  • Understanding the challenge of non-adherence in chronic care;
  • Excellent project management skills;
  • Customer focused with strong internal and external stakeholder communication, networking and influencing skills;
  • Drive for achievement and background of project management expertise;
  • Analytical skills including the ability to produce and interpret data;
  • Team player;
  • Effective presentation, documentation, and interpersonal skills with a strong team-oriented approach;
  • Impeccable output standards;
  • Fluent English;
  • Other major European language skills would be an advantage;
  • The position is based in Guildford, Surrey near to London, so you will be based within an hour of the office to facilitate your work/life balance.

This is an exciting role that requires a high calibre individual to help grow our business to the next level.

The main purpose of the role will be to co-ordinate internal functions (clinical, technical and finance) in line with the project specification to ensure projects run as per the specification, on time and on budget.

The role joins a European Account Management team and is expected to work both independently and alongside colleagues and the Global Account Director. The candidate is expected to pro-actively take ownership of the account and quickly get up to speed with the remit and requirements of internal and external stakeholders.

If you have the skills and experience that this role deserves, we would love to hear from you.

This is a unique opportunity to join a dynamic, fast growing company as a key member of the team taking us to the next level.

Patient Connect is a market leader in optimising patient health and compliance.

We are passionate about helping patients understand their medicines better and thereby live healthier, longer lives. Working with over 80,000 pharmacies across Europe and the USA we support millions of patients every year, via point-of-dispensing clinical messages. Further information about us and our work is available at

How to apply

Please submit your CV, with a covering letter, to:

Fay Ross

HR Recruitment Manager